We are in the business of building relationships! People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people.
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Caroline Josephine Dawson
Communications Coach and Master Trainer
Caroline has two decades of invaluable experience as an Editor of lifestyle & technical publications. She also has 15 years of experience teaching business management, environmental and soft-skills communication. As a former journalist, Caroline’s professional work experience as a trainer, keynote speaker and learning & development consultant required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the workforce. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the employability skills system where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.
Participants of her workshops attest to her motivational, instructional and highly experiential training methodology that have helped them in their workplace business management. Caroline holds a Master of Arts in Mass Communication from Nanyang Technological University and has obtained a Diploma in Teaching English to Speakers of Other Languages (TESOL) through the London Teacher Training College. Caroline is also an MBTI®, DISC Accredited Administrator, Enneagram and Lumina Spark/Emotion practitioner and has administered the tools to top level managers and supervisors on managing their leadership styles and team members.